I didn't find out the normal way, by getting the "purple folder" in the mail. No, today, I was sitting at the office doing some paperwork when my phone rings. "Number unavailable". This girl is on the other end, calling from Disney, 10x more excited than regular Disney people!
She wanted to let me know that they had just sent out an offer in the mail for me for a role in hospitality (my absolute number one choice!) but the reason why she called me was to let me know that they had looked over my application and wanted to offer me another role - concierge! The two roles have many similarities but basically, working in concierge is better, with more money and I'll be working with the more exclusive people, VIP's and such :)
So right away, my mind starts spinning out of control!
No. 1: This program starts in August (I really wanted to go in May!). I asked her if there was any way to change the program to start earlier but according to her, I was super lucky just to get this position and that it was impossible to change.
No. 2: With the program starting in August, that means I won't be able to see G in May like I had thought.. :/
No. 3: This definitely means I won't be graduating on time in December. I'll just have to push it til May 2010
No. 4: Damn it, my visa, my I-20 will expire - will my school be able to extend it?
No. 5: Guess I'm not running for vice president of TIMSO this year... Bummer
No. 6: Dude... I don't have anywhere to live during the summer!
Lots of things to deal with but I think everything will work out if I just set my mind to it!
This woman that I spoke to send me a job description for concierge. I like it. I'm sure I will have to deal with a lot of guests with extremely high demands and expectations, but I'm ready!
- completing check in/check out process for concierge club-level guests by inputting and retrieving information from resort computer system;
- proactively greeting guests, exhibiting the expected high level of Disney show quality, often times interacting with VIP's, celebrities, and executives;
- creating individualized ticket packages; being comfortable in a strong sales environment;
- making reservations and handling any special requests from guests;
- handling cash and other forms of payment, including foreign currencies exchange;
- maintaining cleanliness of common guest living/dining areas within concierge club-level;
- assisting with luggage and other deliveries to guest rooms;
- working concierge buffet line which can include maintaining overall cleanliness of buffet area and replenishing food, washing dishes, serving alcohol, maintaining inventory of liquor, and partnering with Culinary to ensure food quantity;
- partnering with property VIP tour guides.
Can't wait to wear my nametag again! :)
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